Frequently Asked Questions About Our Services
1. Patient logs into patient portal.
2. On the home menu, a patient can access their medications within the “Medications” card.
3. Prescribed medications can be seen as the following: Current or Past
4. Clicking the blue icon next to the medication name will redirect the user to the National Library of medicine for additional information.
5. Patient will also be able to request medication refills on Current Medications.
MHP Patient Portal (Mobile)
- Patient logs into mobile myHealthPointe 2.0 application.
- Medications can be seen within the Current Medications tile.
- Clicking the right-hand menu of the application will give two options: More Information & Stopped.
- More Information will re-direct the user to an external source for additional information.
- Selecting the “Stopped” option will remove the med from the portal view and the status will change to stopped for the patient notebook within the patient portal.
- Patient will also be able to request medication refills on Current Medications.
To schedule, change, or reschedule an appointment with Health Solutions for Behavioral Health, please call 719.545.2746, for Medical services, please call 719.423.1500. Our team(s) is available to assist you and ensure you get the care you need.
You can download the MyHealthPointe app on your smartphone or tablet through the Apple App Store or Google Play Store. Simply search for “MyHealthPointe,” install the app, and log in using your account information to access your health information anytime.
How to Request Medical Records in MyHealthPointe
1) Log in to MyHealthPointe
Go to the patient portal and sign in using your username and password.
Once logged in, you’ll be taken to your main dashboard where your account options are listed.
3) Select “Request Medical Records”
Look for a link or button that says something like“Request Medical Records” or“Release of Information.”
Fill out the required information, including what records you need and how you’d like to receive them.
Review your information and submit the form through the portal.
Your request will be received by staff and processed. Requests made through the portal may take a few business days.
A Center for Childhood Development
Offering Curriculum Based:
- Childcare for 6 Weeks & Older
- Preschool
- Therapeutic Preschool
- Afterschool Programing
Hours of Operation 7AM – 6PM
(P) 719.423.1348
Health Solutions provides a variety of services to people of all ages, below is a list of the common services available through Health Solutions:
Individual and Group Counseling | Vocational Support and Training |
Education and Skill development services | Crisis Assessment |
Peer Support Services | Primary Care |
Case Management | Medication Assisted Treatment (Suboxone/Sublocade/Naloxone/Brixadi/Vivitrol/Kratom) |
Care Coordination | Psychiatric Medication Management |
Early Childhood consultation | Pediatric Primary Care |
Parenting Skill Classes | Intensive Group Therapies for several age groups |
Care Coordination | Therapeutic Childcare |
Community-Based Support | Multi-Systemic Therapy |
Mobile Crisis Response | DUI Treatment and Education |
Trauma Informed Care | School Based Therapy Services |
Acudetox/Auricular Acupuncture | Activity and Art Therapies |
Intensive Case Management Teams | Trauma Specialization and Treatment |
Psychological Testing | Pharmacy |
Weight Loss Center | Women’s Health Services |
Health Solutions accepts many different insurance plans. We are the primary provider for Medicaid and Medicare in Pueblo. If you have questions about your insurance coverage at Health Solutions for Medical services, please contact our office at 719.423.1500. If you have questions about your insurance coverage at Health Solutions for Behavioral Health services, please contact our office at 719.545.2746.
Genoa Pharmacy is accessible to clients for their prescription needs. They are located in the following Health Solution facilities:
Genoa (QOL) Pharmacy Chinook
1304 Chinook Lane Pueblo, CO 81001
Monday-Friday 8:30AM-5:00PM (Closed 12:30PM-1:00PM)
(P) 719.296.6937
(F) 719.543.6439
Genoa (QOL) Pharmacy Montebello
41 Montebello Rd. Pueblo, CO 81001
Monday-Friday 8:30AM-5:00PM (Closed 12:30PM-1:00PM)
(P) 719.283.1075
(F) 719.289.3631
Genoa Pick-Up Center – Perry Hall
1591 Taos Rd., Building A, Pueblo, CO 81006
Tuesday-Thursday 1:00PM-5:00PM
Connecting to Zoom with the Link
You will receive a text or email with a link that looks something like this for example: “https://zoom.us/j/5827478537″ (the number at the end will be unique)
– Click on the link “https://zoom.us/j/5827478537″ (the number at the end will be unique)
– A screen should come up asking what you want to open it with. You can continue in the web browser.
– After the host starts the meeting, you will be placed in a Waiting Room until they are ready to start your meeting
Meeting Audio and Video Setup
Once you have joined the meeting, you will need to enable your sound. There will be an option to use “WiFi or Cellular Data” or “Dial in”. Click on the first option “Wifi or Cellular Data”…
– Next you will need to start your Video by select the “Start Video” option…
– You may receive a message to let you know that Zoom needs permission to use your camera. It will look like this…
– After you hit “Got it”, then you should receive a pop up asking you to give permission. It may not look exactly like this. You will need to select the option that allows Zoom to use Video while using the app…
– If you are not able to hear the other person, make sure that the sound is not muted in the top left corner. An X next to the sounds means it is muted. If it is, click on it to unmute…
The Family Center Youth and Family Services
1591 Taos Road Pueblo, CO 81006 1012 W Abriendo Pueblo, CO 81004
Monday-Tuesday 7:30AM-6:30PM Monday-Friday 7:30AM-6:30PM
Wednesday & Friday 7:30AM-8:00PM (P) 719.545.2746
Thursday 7:30AM-7:00PM (F) 719.583.4160
(P) 719.545.2746
(F) 719.544.0071
Adult Outpatient Crisis Services
1304 Chinook Ln Pueblo, CO 81001 1310 Chinook Ln Pueblo, CO 81001
Monday-Friday 7:30AM-6:30PM 24/7
(P) 719.545.2746 (P) 719.545.2746
(F) 719.584.0110 (F) 719.543.4447
Crestone Recovery Family Medicine
41 Montebello LL1 Pueblo, CO 81001 41 Montebello Ste 110 & 116 Pueblo, CO 81001
Monday 7:30AM-7:00PM Monday-Friday 8:00AM-6:30PM
Tuesday 7:30AM-7:00PM (P) 719.423.1500
Wednesday 7:30AM-6:30PM (F) 719.542.9269
Thursday 7:30AM-7:30PM
Friday 7:30AM-5:30PM
(P) 719.545.2746
(F) 719. 543.7104
Pueblo-MARC Trinidad-MARC
41 Montebello Rd. Ste 120 Pueblo, CO 81001 910 E. Main St. Trinidad, CO 81082
Monday-Friday 8:00AM-5:00PM Monday-Friday 8:00AM-5:00PM
(P) 719.423.1500 (P) 719.631.3370
(F) 719.542.9269 (F) 719.766.9413
Walsenburg Trinidad
926 Russell Ave. Walsenburg, CO 81089 417 S Indiana Ave. Trinidad, CO 81082
Monday-Friday 8:00AM-5:00PM Monday-Friday 8:00AM-5:00PM
(P) 719.545.2746 (P) 719.846.4416
(F) 719.738.2021 (F) 719.846.6408
Often referred to by many different names: Counseling, Therapy, Psychotherapy, and Treatment; whatever you call it, the word tends to refer to a technique that aims to help you identify and change unhealthy emotions, thoughts, and behaviors through having conversations with a mental health professional. Counseling/Therapy can be helpful for a variety of reasons, some signs that you or your child may benefit from it are:
- You feel a negative mood most days.
- You have lost interest in things that you once enjoyed.
- You feel overwhelmed by life, and it’s impacting your mood and daily functioning.
- You feel like you can’t control your emotions.
- You have anxious, intrusive, or racing thoughts.
- You’re eating and/or sleeping habits have changed.
- Certain habits are becoming problematic, such as excessive drinking, drug use, gambling, or other risky behaviors.
- You’ve experienced trauma, such as a car accident, the death of a loved one, or physical or sexual assault.
- You have persistently low self-esteem and self-confidence.
- You’re experiencing persistent issues with relationships, whether it’s with a romantic partner, family member, or co-worker.
- You’re having a hard time dealing with stress related to work, family, or school.
- You’ve been withdrawing from social relationships and/or social activities.
If you are unsure if counseling/therapy could help you or not, reach out to your primary healthcare provider, or you can ask to talk with a member of the Health Solutions team for more information.