What is
Care Coordination?

Care coordination means that all of your providers work with each other. This team of providers could be your doctor, behavioral health provider, or your social worker. They want to make sure you get the treatment you need to stay healthy. Your care coordinator can help you find local resources like food, clothing, utility help, transportation, and more. Your care coordinator can also talk to the people involved with you and your family, like your child’s school, or the Department of Human Services.

How can they help?

Health Solutions care coordinators are an extension of your health care team and can help you navigate the health care system and connect you with medical and non-medical services. They can help you:

  • Understand Health First Colorado benefits
  • Find a primary care doctor, behavioral health provider or specialist
  • Coordinate physical and behavioral health, dental, vision, home health, and long-term care needs
  • Connect with community resources
  • Enroll in programs to help manage chronic conditions, like diabetes
Care coordination is a free program for Health First Colorado (Medicaid) members.


Most frequent questions and answers​

Care Coordination services are free for all Health First Colorado (Medicaid) members.


Your Care Coordinator can work with you to:

  • Understand your health plan benefits and create your health and wellness goals
  • Find your way around the health care system
  • Help get an appointment with your PCP, behavioral health provider, or a specialist
  • Bring together services with dental, home health, and long-term care providers
  • Connect you with social services you may need, such as transportation, food, clothing, and more

Call us at 719-545-2746 and let us know you’re interested in getting a Care Coordinator.

You can call us 24/7 at 719-545-2746 or e-mail the Care Coordination team.

Meet The Team

Baker, Wendy

Wendy Baker, RN

Integrated Healthcare 

Complex Care Manager

Ballard, Danette

Danette Ballard, BSW

Integrated Healthcare Case Manager

Belmont, Crystal

Crystal Belmont, BSN, RN

Integrated Healthcare Coordinator

Eccher, Karen

Karen Eccher, BS

Integrated Healthcare Case Manager

Farris, Summer

Summer Farris, RN

Integrated Healthcare Coordinator

Gettler, Kristen

Kristen Gettler

Integrated Healthcare Case Manager

Hartman, Tabatha

Tabatha Hartman, RN

Integrated Healthcare Coordinator

Medina, Sharon

Sharon Medina, BS

Integrated Healthcare Case Manager

Montez, Mary

Mary Montez, QMAP, BS

Integrated Healthcare Coordinator

Moreno, Anthony

Anthony Moreno, RN

Integrated Healthcare Coordinator

Pizarro, Lori Ann

Lori Ann Pizarro, BSW

Integrated Healthcare

Complex Care Manager

Pullara, Kaitlyn

Kaitlyn Pullara, BSN, RN

Integrated Healthcare Coordinator

Reeder, Kayela

Kayela Reeder, BSN, RN

Integrated Healthcare Coordinator

Smith, Crystal

Crystal Smith, MSML, RN

Integrated Healthcare Director

Waller, Jordan

Jordan Waller, RN

Integrated Healthcare Coordinator